Reservations:

Reservations are only available online. Please refer to our Room Descriptions page and choose the specific room that best suites your needs.  Your reservation will be confirmed by email.  Please check your email spam/junk folders if you don't see it.

How do I access my room?

THIS IS IMPORTANT! Crosby Lofts does not have onsite staff and there are no physical door keys or cards. Instead we use smart-locks to provide secure access to the property. After you make your booking you will receive an email with instructions on how to retrieve your personal access code. Please check your email spam/junk folders if you don't see it.  You'll use this code to enter the property and your room. It is only valid for the duration of your visit. Be sure not to forget or lose your code! You will enter the property on the west side of the building, on 1st Street SW, through the door by the "Crosby Lodge" signage.

Where are you located?

Please check our Address and Map page.

How do I access the mountain bike trails?

There are several nearby entry points. The closest entry point accesses the Portsmouth Unit trails and is less than a half mile from Crosby Lofts, located on Highway 6 between 3rd St NW and 4th St NW.

Do you allow pets?

No. We ask that you leave your pets at home.

Do you allow smoking?

No. Smoking and vaping are not allowed anywhere on the premises.

Cancellation policy:

Full refund for cancellations made before 4pm, four days before your arrival date. Zero refunds after that point.

Check in/Check out:

4pm check in/11am check out

We cannot accommodate early check in or late check out.

Room capacity:

Please check our Room Descriptions page, as our rooms vary from 2 queen beds to combinations of bunks and queens. Rooms 1, 2, 3, 4 & 5 sleep up to four people, while rooms 6, 7 & 8 sleep up to six people. Our bunk beds are sturdy, comfortable, purpose-built adult-sized beds.

Bathroom facilities:

All eight of our rooms have their own en-suite bathroom.  Each has a tiled shower, basin and toilet.  They're well equipped with towels and amenities.

Housekeeping:

Our housekeepers are at Crosby Lofts daily to tidy and restock supplies.  Clean towels daily (if left on the floor) and sheets every few days if you are staying with us for an extended period.

Quiet time:

10pm – 7am — Please be considerate of other guests. While you may be a night owl and had a fun night on the town and want to continue the party, other guests may be trying to sleep.

Parking:

There is free on-street parking around Crosby Lofts.  Later in 2019 we will have designated complimentary, off-street private parking in our lot directly behind Crosby Lofts. There will be 2 parking spots allocated for each room. Please be sure only to use your designated spaces.

Secure bike storage & lockers:

We feature the “Red Shed”—an awesome 1700 square foot secure bike storage room with bike racks and a large locker for each room, to store your dirty bike gear, shoes, etc. Please bring your own cable lock or U lock for your bike. The lockers are secured with a single use keypad (you enter your own code). Crosby Lofts also features an outside bike wash area. No bicycles, gear, bike shoes, are allowed to be stored in the rooms at Crosby Lofts.

Security:

Crosby Lofts is monitored 24/7, exterior and interior, by a recorded camera system, and our smart-lock system restricts property access.  Personal key codes are issued to guests which only gives access only for the duration of their stay.

Need help?  Who to call:

Please call (218) 325 3317

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